How to find a coach

In today’s post I’m answering a question from Janet Hipkiss of Corporate Angels . Janet has been thinking of working with a coach and asks:

“How do I choose? Why would I need one?  It’s a minefield out there!”

First of all, why would you want to work with a coach? Being a business owner can be lonely. A coach could help you if you’re looking for a sounding board, some direction, someone to help you clarify, define and reach your goals or to  get over any mental or emotional blocks that stand in your way.

If you’re looking for advice and information, then you’re probably better suited to a business consultant, adviser or mentor than to a coach. Although there is usually some overlap between these different roles.

And why does it feel like a minefield? There are just so many coaches out there, all offering something slightly different and using a variety of descriptions like ‘money coach’, ‘success coach’, ‘marketing coach’, ‘life coach’, ‘personal coach’. The coaching profession isn’t regulated in the UK, so anyone can call themselves a coach. Coach accreditation and training is very much available, but not everyone calling themselves a coach will be trained or accredited, plus the length and depth of the training varies a lot.

The word ‘coaching’ is now used to cover a huge range of support that includes the description I gave at the start of this post but is also used to cover things like  1-to-1 tuition, mentoring and training.

To make it more confusing, what you think you want from coaching isn’t always what you really want! Continue reading “How to find a coach”

Becoming a Coach: Is it a Good Business Idea?

In the last of my three posts on coaching, I'm considering this question: is becoming a coach is a good idea?

As you may have read in my post the F word, I trained for three years with respected coach training company Coach U. Despite working my socks off for those three years and already being a freelance trainer,  I was unable to get a coaching business off the ground.

I'm not alone. If you're thinking of becoming a coach, you'll want to read this blog post  'I've got my coaching qualifications, now what?' by successful business coach Heather Townsend, which starts with:

"I heard yesterday that from a class of 22 coaches, from a big respected coaching training provider, two years after graduating only eight were still pursuing a coaching career. Out of those eight, most people were scrabbling around for clients, and no-one had cracked how to earn a six-figure income as a coach."

So what's going wrong? Heather says that you need a relationship and a trusted brand to get clients and I completely agree. But there are other hurdles faced by new coaches that are rarely mentioned in the coaching community.

1. There is a huge number of trained coaches out there

Listening professions are popular,  because it's  a wonderful feeling to be able to help others and understanding how another person ticks is fascinating. Similar professions such as counselling and psychology also have more trained practitioners than there is work out there.

Unlike the other listening professions, coach training isn't a academic qualification, so entry onto a course is virtually guaranteed if you have the money to pay for it. Hence there are so many coaches out there.

2. It's a difficult service to sell

Ten years ago people would have said "So you're a coach? What's a coach?" because it was so new. Following many television programmes and magazine articles, people are familiar with the term  'life coach' but still don't really understand what coaching is. TV and magazines cannot demonstrate the intense listening and skill involved, so what you see being delivered are advice and quick solutions. "So you have a problem with over-spending? Sounds like it's because your parents split up when you were a child".

Even if people understand the value of the coaching process, one-to-one coaching is an expensive service to buy. This limits who is able to afford it. It also means that prospective clients  need to trust that you will really deliver the goods before they part with that much cash.  Which takes us back to Heather's point about building a relationship.

So what are 'the goods' when it comes to coaching? You'll hear coaches using phrases like 'fulfilling potential'   (true enough), but if I offered to help you fulfil your potential, would you give me several hundred pounds a month to help you do it? Not very convincing, is it? Now if I offered you a personal development course with a list of lessons, aims and objectives and explained that if you did all the homework I set, you would almost certainly get a pay rise of a few thousand pounds a year, would you be more inclined to get out your credit card?

My point is not that training is better than coaching – you could achieve similar objectives with both. Just that with coaching it's hard to explain what you're going to do and what your client will get for their money, let alone get them to buy. As most newly trained coaches have no business or marketing experience, this is a big problem.

3. There isn't much demand

Coach training providers will tell you that the potential for coaching is huge because everyone wants to be happier and more successful. The problem is that you can get the same kind of  'stuff' as is covered by coaching in other formats – TV, magazines, self help books, websites and so on. And all for a tiny fraction of the cost or for free. Not only do most people not have the money to pay for one-to-one coaching, they don't see the need. And as I said, explaining the benefits is very difficult.

A friend may ask you if you know a good plumber or accountant. But have you ever been asked if you know a good life coach?

You could try to create a demand, but that's an uphill struggle compared with giving clients what they actually want.

It sounds rather bleak doesn't it?

It's not impossible, just very tough. Hard work and being good at coaching are not enough.

There are successful coaches out there and this is how you could join them:

  • If you have a strong human resources, learning and development or senior management background, you could use your network and reputation to build a corporate coaching business.
  • If you have a marketing or PR background, you have an advantage as you know how to reach potential customers and convince them to buy your service. Plus businesses will always want to know how to get more customers, so you have knowledge to share.
  • You could coach people on your field of expertise e.g. a writing coach, weight loss coach, marketing coach. Providing there are enough people who are interested in that subject and they want to pay you.
  • If you have a lifestyle or attitude that people aspire to e.g. you made a fortune and retired before you were 40 or you have a spiritual or philosophical outlook that others want. This is a tough one, as you've either got that something special or you haven't.
  • You are already a successful consultant and add coaching as another technique in your toolkit.

It's rare to find a coach who has had a complete career change. Most have added it on to skills, experience or a business they already had. In other words, they already had marketable skills before they became coaches. Coaching is just another way of delivering their expertise.

Got any thoughts on this? Let me know what you think.

Business Ideas for Mums – Life and Business Coaching

Tell me more…

A coach listens intently to understand what is important to her client and what may be holding her back. The coach helps the client to define her goals, then works with the client to make sure she takes the steps to achieve those goals.

What are the benefits?

  • You can choose how many hours you work
  • You can work from home by phone
  • You can branch out into other areas such as writing and running workshops

Things to consider…

  • Coaching is a difficult service to sell, especially if you have no experience in marketing. It's not easy to describe what the client will get or what the end result will be. If you decide to begin a coaching business, allow for a lot (often more than 50%) of your time to be spent on marketing in the first few years.
  • The good news is that you can work over the phone from anywhere. The bad news is that you're competing with every other coach in the world who can do the same! It's highly unlikely that you'll be able to build a business as a general coach – you will need to specialise. When choosing your specialism, make sure you pick one with clients that can afford to pay for your services.  For example, people who have just lost their jobs may need your services, but they probably won't have the money to pay for you.
  • You are much more likely to succeed in business coaching if you already have a background in business. Some coaches argue that the core of coaching is the listening, and that you don't need business experience to do this. However, experience in your specialist area will give you credibility in the eyes of your clients and make it easier for you to understand them.
  • Before paying for a coach training course, investigate the training provider and course thoroughly.  While many are  reputable, there is nothing to stop anyone starting a coach training company, so it pays to do your homework. Courses come in a variety of lengths and prices, so weigh up exactly what you want from a course and if you're getting value for money. Ask to speak to recent students who have succesful coaching businesses.

Further information

  • Examples of coaches who have specialisms

www.thedivorcedoctor.co.uk (relationship coaching)

www.candocanbe.com – (marketing coaching for small business owners).

  • Some coach training organisations (there are others)

Noble Manhattan

The Coaching Academy

Coach Training Institute

Coach U (I trained with Coach U)

  • Coaching information and resources

Coachville – resources for coaches, some free.

Lifecoach Directory – aimed at people looking for a life coach, but check out the FAQ page for helpful description of what coaches do, plus the  experience and qualifications they need.

New Coach Connection – a Yahoo group supporting new coaches.

 

Not convinced that life or business coaching is for you? Take a look at other business ideas for mums.