Author: Helen

It’s all too easy to dismiss the notion of health and safety as an unnecessary hassle when dealing with the day to day management of your business. What many people fail to realize is that by having a proactive health and safety policy in place, you are in fact maximizing the potential of your staff, protecting yourself against profit-loss, and ultimately practicing good business sense. Rather than treating core health and safety procedures as an unnecessary interruption to your day, you should instead be taking regular looks at your action-plans and systems. Not only will this make your employees and customers safer, it also adds an extra layer of protection to your business that you will rapidly become aware of in the event of an emergency.

The damage to your profit

Even if you forget about the potential financial losses caused by a lawsuit, having a suitable health and safety policy can save you money in a variety of ways. By minimizing health issues, you have the added bonus of reducing the number of workdays lost to sickness or injury, meaning that your company is free to work at maximum efficiency. Having staff miss work due to avoidable incidents or exposure to illness is counter-productive, and leaves the remaining staff to increase their own workload. This leads to rushed work that doesn’t reflect the standards your business usually delivers.

It’s the law

 You can complain about red tape all you like, but there are health and safety laws in place to protect everyone who comes into contact with your business. Whether it’s customers visiting your store, drivers delivering your product or staff on the factory floor, creating a safe environment for all is not simply the ethical thing to do, it’s also a legal requirement that is there to protect them and you. It can be difficult to keep up with changing legislation, and for those that wish to optimize their health and safety protocols, attending a conference such as Safety 2018, will go a long way to ensuring that you are aware of your responsibilities. By keeping up to date with changing laws, you will be able to ensure that your business is fully compliant, lessening the risk of fines or workplace incidents.

Loyalty

 Safe staff are loyal staff. Creating a safe environment for your employees and paying attention to their concerns is a key way to ensure that you are creating the optimal working environment. If your employees feel that their health and their safety is an ongoing priority, then they are less likely to take absent days or quit altogether. If you incorporate safety procedures at every level of your company, not only do you minimize the legal risks, but you also show your employees that you take them seriously. This engenders a level of trust in their employer, which can increase motivation and therefore productivity.

Image: eroyka

Quality control

One of the effects of having a solid health and safety strategy in place is that they can also reduce unnecessary work. Simple solutions to issues, such as a tidy workplace or an unblocked doorway can increase efficiency in dramatic ways. The safer your work environment, the faster you can work without fear of injury, illness or even death. Safe places are clear of clutter, which in itself can promote work without distraction, all of which gives your profits a healthy boost. By investing time and energy in your health and safety management, your staff can focus on their roles, without worrying about extraneous issues. If you’re hoping to create a better product, a more efficient service and an increase in sales, then looking at your health and safety strategy is a good place to start.

Your reputation

It’s a simple fact that people will prefer to use a company that values its workers. Even if your primary reasons for tackling the health and safety issue are financial, you might be surprised by the need that many people have for using only those businesses that look after their staff. So as well as fostering a better work environment, you also raise the level of your company ethics, and that’s big business these days. Look at the recent news stories about workplace negligence, and you’ll be in no doubt that failing to look after your employees is an easy way to lose customers. If you’re not looking after the people that work for you, then what should a customer expect from you? By looking after your staff, you’re showing that you value them, which translates to a positive reputation and a more secure customer base.

Don’t wait for things to go wrong

In order to get the best results from your business, you need to make certain that your employees are aware of the health and safety policies in place. Although this can often mean time-consuming training sessions or educational programs, without incorporating health and safety awareness in your staff, you open yourself to loss. By looking after your staff you are also looking after your business, and your commitment to safety is a sure-fire way to show employees that they are more than just a number. Safe and happy staff will commit more, show more loyalty and work harder, meaning that with a little time-commitment of your own you can influence your bottom line in a positive and overall beneficial way.

There is more to health and safety that often springs to mind, and it is up to you as the employer to ensure that everyone you deal with is protected. Only by doing so are you able to optimize your business potential and create a streamlined and efficient business that maintains a good reputation and a better product. Failing to take your health and safety strategies seriously can mean a short, sharp shock in the future that could be the end of your business ambitions. By listening to staff concerns and learning about the changing laws, you can promote a positive and healthy workplace culture.

Time is an often overlooked and under-appreciated gift whereby we are each given 24 hours a day, and how we spend these hours is a key determinant to how successful our business becomes – yet success isn’t just about building a business – we want the time to enjoy with our family, as there are so many precious moments that whizz by so fast that are there to nourish our soul.

However, with such busy lives, we tend to be in a perpetual state of reaction (particularly to social media notifications) which detracts from our ability to be fully present in the moment, as we are responding to pings like Pavlov’s Dogs.  

Time is an incredibly valuable and perhaps the most scarce resource we have; so let’s look at some time saving tips to help you focus on what matters most, which for many people is spending time with their family in addition to attaining business success (and perhaps even having a little bit of “you time” at the end of the day).

ORDER GROCERIES ONLINE

Think of how much time you could save if you were to simply order your groceries online and have them delivered to your door.  The drive to the store, the time in the store, packing bags, driving back, unpackaging bags, not to mention the potential for traffic.  Setting essential items to repeat on a weekly or monthly basis is a great way to keep on top of things without having to exert much mental energy.

GET A CLEANER

It’s true that not everyone can afford a cleaner, but this can be such a time (and sanity) saver, particularly for busy moms.  In the alternative, you can always turn cleaning into a fun game where the kids get involved with cleaning as playtime activity; or set yourself a timer and see how much you can get done in just thirty minutes making cleaning a slightly more engaging and manageable task.

WORK REMOTELY

If possible, see if you can work remotely, from home, in a way that enables you to work flexible hours; as this way you are fitting your business around your life rather than the other way around.  In an ideal world, of course, the recommendation is to migrate from a traditional business model to that of an automated business that delivers passive income (e.g. selling an online course) so that you have both the time and financial freedom to fully enjoy life.

ORGANISE YOUR TIME

The convenience of online working and online studying means you have much more time to enjoy your life, and for that matter build a life.  We spend far too much time living in reaction to work – trying to fit our lives in, yet it doesn’t have to be that way; the amount of time you can save by having a good planning system in place is phenomenal… a lot of “time management” comes down to first planning your tasks so that you can keep on top of things with ease.

RELY ON A TEAM

Most entrepreneur’s feel like they need to do everything on their own and the concept of delegating important tasks can be quite a scary prospect.  If you have a small business, you’ll want to assemble a team of employees or a number of committed freelancers that you outsource tasks to on an ad-hoc basis, as having a team in place to delegate tasks to is the most important principle for entrepreneurs to follow.

Think of designing a website, for instance, a task that many people will try and do themselves rather than go to a design agency such as https://www.cefar.co.uk/design on the basis of cost savings, but when you consider how much time can be wasted just trying to get to grips with wordpress, using a design agency often saves money – on the basis that each unit of your wasted time has a price tag.  Essentially, an experienced web developer can do in 10 minutes what it takes a newbie 10 hours to do.

THE PARETO PRINCIPLE

The Pareto Principle, also known as the 80/20 rule suggests 20% of our activities account for 80% of the outcome.  In simple terms, you want to focus on what tasks are going to have the greatest impact and get these done first.  Often, we can get lost in the small tasks that create a lot of “busyness” and detract from the time we need to run our “business”.  The best way to go about this is to write a list of all your tasks for the day, week, or month and then determine which tasks are going to create the greatest impact; as an example, is it the 50 sales calls you keep putting off or is it the hours you keep spending on aesthetic design.

 USE LISTS

The world’s most successful people have lists for everything, and these tasks get ticked off each and every day.  There are a number of apps such as Wunderlist that will help you keep track of your lists, and the great thing with an app like this, is that you can create a number of categories in addition to a curated priority list.

There’s power in progress.  Indeed, each time you tick something off your list, you physically receive an endorphin rush and as you build more and more momentum, your productivity increases exponentially and creates a positive snowball effect.

WORK WHEN YOU WORK

Brian Tracy, (https://briantracy.com) a pre-eminent time management expert advocates the idea that you work when you work and rest when your rest; meaning, if you are sitting down to work – ensure you have a singular laser like focus on the task at hand in a distraction free environment.  Today, particularly when working from home, people multitask by working with their laptop on their lap whilst having the TV on in the background, or even dropping in and out of a conversation with their spouse.  By fully working when you work, you can reduce the amount of time you are needing to work – and you’ll get the added benefit of being able to fully rest when you rest.

Image: Pixabay

Air compressors aren’t generally one of the first things you think of buying for the home. However, did you know that there’s a surprising number of uses for this tedious sounding equipment?

Here, you’ll discover three purposes for air compressors you may not have thought about. You’ll also discover the top things to consider when buying an air compressor to sit your needs.

What can air compressors be used for?

Air compressors are potentially one of the most underrated pieces of equipment you can invest in for the home. They have so many different uses and just three of them include:

Cleaning up – Air compressors can make clean-up around the garden and garage much quicker and easier. It can be used to blow away leaves, chippings and all kinds of other debris. Just be sure to wear some safety goggles to prevent debris from getting into the eyes and turn the air compressor down to a maximum of 30psi.

It’s also important to remember not to try and clean yourself! This can be potentially dangerous.

Tyre inflation – Another great use for an air compressor is tyre inflation. Whether the tyres on your car are in need of a top-up, or you need to inflate your kids bicycle tyres – an air compressor is a great tool to have on hand. It can even be used to blow up footballs if they start to get a little flat!

Painting – One of the more creative uses for an air compressor, is to use it to airbrush paint. You’ll need quite a small sized compressor, but once you have the right one, you can use it to give your vehicle a fresh new look.

Things to consider before buying one

Did you know there are different types of air compressors you can invest in? There’s a few factors you’ll therefore need to consider to ensure you end up with the right one.

Firstly, you need to consider what it’s going to be used for. When you buy an air compressor from a company such as SGS, you’ll discover different compressors come with varying warranties. Some are designed for domestic use, while others are designed for semi-professional use.

Other factors to consider include whether you want an oil or non-oil compressor, which tank size you need and what your CFM requirement is. It’s really important to take all of these factors into account before purchasing the right air compressor for you.

Image: ratafar

 

Have you heard of the phrase ‘customer onboarding’ lately? Read on to find out what it is and how you can improve your own onboarding process.

You may think that once a customer has signed up for a product or service then the customer has been ‘won’. But this is far from being the end of the story.  There’s a crucial gap between the customer signing up and achieving a feeling of success, and that’s where you can lose them. For example, many people will sign up for a software service but never log on again after that initial sign-up. This can happen because the customer doesn’t understand something, loses interest or just doesn’t see the value in your product or service.

It’s essential that the customer experiences their first success with your product or service if you’re to build a long-term and profitable relationship with them. This process of getting the new client from signing up to success is known as ‘customer onboarding’.

(Note that onboarding happens once the person is a paying customer, it isn’t about lead generation or converting a prospect to a customer.)

Here are three tips for successful customer onboarding:

Set expectations

If customers receive what they expect then they will feel positive about your business and their decision to buy from you. This will encourage them to engage with you in the long term and will help smooth out any difficulties that may come along later.

Don’t overwhelm them

Look at the forms your customers fill in the sign up to your service. Could you remove any of the fields to make the form feel less daunting?

Does your welcome email contain everything your customer could ever need to know about your service? And if so, can you edit it so that it contains just what the need to know right now? You can always give them more information later.

Look at every ‘touchpoint’ you have with your customer and make sure you aren’t bombarding them with requests of information.

Know your stats

It’s important to know if you’re losing customers and where this is happening in your onboarding process. If you can identify these ‘leaks’ then you can take action to prevent them from happening. This is just one example of where you need product usage stats to track the success of your customer onboarding process.

This has been a very short introduction to customer onboarding, as you can imagine this is an extensive subject. But it’s often overlooked as many businesses focus on getting new customers, rather than taking good care of the ones they already have. Paying attention to your customer onboarding process really could make a difference to your profits as well as keeping your customers happy!

Image: jeshoots

If you’re a mummy boss, there are a lot of problems you can face on a regular basis. Women are very capable when it comes to the working world, and it needn’t stop you from having a family at the same time. However, it can sometimes get a little hard to keep up with both sides of the equation. Of course there’s no harm in that, we all get stressed out from time to time, but don’t let it become a chronic stressor in your life!

Balancing your life as a working mum is going to take a bit of planning, and that’s going to take a little more time out of your day. However, it’s going to improve your quality of life, so it’s worth doing. So if you’re running a business on your own, here’s some tips on making sure your family is equally as important as staying on top of your game.

Spend Less Time at Work

Spending less time at work? Won’t that mean you’re not getting the right amount of work done? Doesn’t it mean you’re going to have to take the files home with you and continue well into the night at the kitchen table? All in all, it doesn’t have to mean any of that!

So spending less time at work might be the last thing you want to do, after all you’re running your own business. But it can mean you’re putting more quality work into your hours when in the workplace, and then getting a good amount of time at home with the ones you love. Set yourself up a schedule to try and stick to as much as you can, and make sure you’re getting all of the hardest tasks out of the way when you turn up to the office.

Organise at Night

Getting organised is one of the hardest things to do when you’re a working mum. The kids need waking, dressing, feeding, and then dropping off to school in the morning, and then you’ve got a good 8 hour shift ahead of you. It sounds exhausting even thinking about it! However, cutting out the unnecessary stress of this kind of lifestyle is a lot simpler than most of us might think.

Pack any lunches the night before, and stick them in the fridge until morning. Similarly, pick out your clothes, and get the kids to pick out their uniforms, before you all go to bed. It immediately cuts out a good 10 minutes or so of rushing in the morning, which you can dedicate to a calmer breakfast or a cup of coffee (or even a few more minutes in bed!).

Automate Your Business Operations

Efficiency is something we all want more of in our working lives, and when tasks take time it can seriously demotivate us. However, this is no place for you to lose sleep over. If you have something you need to do day by day when you’re working, try to automate the process. This is a lot easier than you think it might be, seeing as you’re most likely using a computer in your daily to do list already! So

Depending on the kind of business you’re in, it’s also worth taking to the digital world to look after the money you’re bringing in. ‘But surely that’s my job as the owner?’ you ask; you’ll still be overseeing everything your program is doing, but from a distance, allowing you to keep an eye on other areas you may be lacking in. It’s this constant worry over where the next thousand pounds or so is going to come from which distracts you from tasks such as actually marketing your efforts properly!

Making your money off of a computer sometimes seems like a risky option, but algorithmic trading is there to make sure your business can keep up with all the developments in the financial world across the globe. There’s a good chance you’re going to be asleep when there’s a crash in Japan, and you’re not going to be able to do anything at the time. Let the program do the work for you, ready and waiting for you to wake up from that much needed kip to continue your work without much incidence.

Balancing life as a working mum isn’t as impossible as the world likes to tell you. You need time at work, on your own, and as a family. It’s time to start prioritising!

Image: Free-photos