Why small businesses shouldn’t fear taking legal advice

Small businesses are always wary of legal costs but failing to consult a solicitor early enough can cost them money in the longer term.

Most legal firms offer fixed rate fees for small businesses, which helps you identify and manage your legal costs. It’s best to ask up front, and you have the choice to avoid firms which don’t provide that service to start-ups and SMEs.

Attempting to deal with legal matters yourself can be a minefield, and often ends in a firm retaining a solicitor in the end. The best way to keep legal costs down is to have legal input from the start – the Law Society website has a handy search function to find accredited solicitors in your area.

A number of law firms run drop-in sessions for small businesses to help their owners with legal advice. Some also offer free advice for non-profit companies. There is also a pro bono unit offering barristers for businesses who need representation in the higher courts.

Here’s how legal advice for your SME can help you avoid long-term legal costs:
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Setting up your business

It’s vital your business is on a sound legal footing from the start. A law firm can advise you on the legal responsibilities of directors, and the legal liabilities sole traders face. That can help you decide between being a limited company, becoming a sole trader, or establishing a partnership. Legal advice is important when establishing the terms of a partnership, and the responsibilities of each partner. A lawyer can also advise you on the latest updates to the law, including changes to the minimum provision for professional indemnity insurance.

Setting up your website

A good lawyer can advise you on copyright law, data protection legislation, and what you need to include in your website’s terms and conditions, for example. They can also advise you on whether trademarking is necessary. This helps you avoid falling foul of the Data Protection Act or claims for the use of copy or images which are copyrighted to another person.

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Photo credit: Charles LeBlanc

Drawing up contracts

This could end up being a minefield for a small business. Lawyers know what’s needed in a contract or legal agreement to make it binding, how those involved need to be identified in the document, and for exporters, how to ensure the document is accepted under the law of the relevant country. This can save a great deal of money in costly disputes later on.

Getting timely advice on legal disputes with customers

Rather than racking up court costs and other legal fees, timely legal advice could help end a dispute with an out of court settlement, or mediation. As well as helping to control your legal fees, it can also help protect your company’s reputation.

Dealing with legal issues posed by staff

HR issues can cost a great deal in lost productivity, or fees for tribunals. Your lawyer can give you legal advice on employee contracts, legal procedures needed to resolve employee disputes, evidence needed for misconduct proceedings, and mediation.

There are many ways that retaining a good lawyer can be a good return on your investment in the long run.

 

Help you’ll need as your business starts to expand

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The first year of business is often the hardest, and often the time when you discover if you’re going to sink or swim.

However, if you do swim and start to grown, the challenges don’t go away. They just become different, and most importantly, bigger. For example, you might spend your first couple of years worrying about not getting enough orders. But then, after things start to take off, this worry might be replaced with “we’re getting too many orders to cope!”

So what does this mean? It means you’re going to need some help.

Nobody can run a successful business single-handedly. Mark Zuckerberg hasn’t managed it, and neither did Steve Jobs. Rather, both of them learned the value of delegating and outsourcing.

Being in a position to do this, and do it effectively, is crucial for every business owner. But it’s arguably even more crucial if you have a life outside of your business. Some people live to work; more power to them! But what about if you have a family waiting for you at home or a new baby? If this is the case, you’re going to need to manage your team, budgets, time and resources even more carefully.

First, let’s look at your premises expanding. Say you’ve moved from a home office to a 1-room city office to a full floor, for example. Expecting that you’re still going to be able to keep the place clean and tidy is unrealistic. If your premises have grown, it is a poor waste of your and your staff’s time to be cleaning. Instead, click here for commercial cleaning services. Yes, it will cost you money, but if you can afford a bigger office you can find the budget for this too. It’s a waste of the talents of you and your staff otherwise.

Secondly, we all know the customers are key to a blossoming business. As word about your company gets out there, you can’t be disappointing potential buyers once they research you. Yes, it’s time to upgrade that basic website you’ve had since you began! In an age of ever-increasingly dynamic and interactive sites, you can’t compete with a basic WordPress site anymore. In fact, a poorly designed website is no longer ‘a bit of a negative’. Now it can totally turn a consumer off; some believe that a bad website equals a bad company. This isn’t necessarily true, of course, but you shouldn’t hold out hope that everyone else believes this. Call in a professional web design company to give your site an overhaul. You might want to hire somewhere with digital marketing skills while you’re at it. They can get your site ranking on search engines. This means that if a potential customer does search for you, they will actually be able to find you. There’s no point in having the fanciest website of all time if nobody ever sees it!

Finally, let’s look at your home life. Juggling children, running a home and managing a business is challenging for any mother or father. Consider hiring a babysitter or a nanny. It could be great for your kids to get used to another person. It also allows to focus on work while you’re there and make the best life possible for both you and your whole family.

Photo by NEC Corporation of America with Creative Commons license.

Thirteen lifesavers for failing home businesses

Home businesses are not as easy to run as one might expect. Sometimes, the home environment can be more of a burden than a blessing. They’re notoriously easy to grow distracted in, for one. But it’s not just the environment. There are all sorts of problems that home businesses can run into. Lacking premises and size can easily work against a business. You also need to ensure you know the ins-and-outs of online communication because you don’t have a physical storefront. Here, we’re going to take a look at some of the most common problems facing home businesses. Hopefully, we’ll spot some solutions, too.
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By THOR (Home Sweet Studio) [CC BY 2.0], via Wikimedia Commons

A bad work environment

There’s nothing less conducive to getting some work done than having an environment unsuited to it. That’s why you need to set up your own home office properly. Take your work into consideration. What will make it easier? Positioning yourself away from the window will rid of one easy distraction, at least. Setting up storage options like filing cabinets or cork boards can make organising all the easier, too. Mobile phones are no longer seen as unprofessional, so it might be smarter to use that instead of your landline, too.

A stifling work environment

However, even if your home office is the best home office ever, you might sometimes need out of it. People running businesses get these opportunities all the time. Escape the office to go to a meeting or a conference. If your business is online, it might be harder to do that. That’s why it might be a good idea to find a co-working space near you. Sometimes even the presence of others working in the area can help you get on with yours.

You don’t know who your customers are

Even if you’re getting some customers, if you don’t know who you’re selling to, you’re missing vital info that can help. Using analytics to identify your customers and their habits is becoming more important than ever. Google Analytics is one of the most readily available tools for doing just that. With a proper grasp on the identity of your customer base, your marketing and services can be more specifically targeted than ever.

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Your customer base isn’t doing enough

Sometimes, you might find that your business is doing as well as it can in its customer base. However, there just isn’t enough customers in that group to give you the growth you want. This is when looking to new markets or diversifying your approach can help. Services like https://adeptia.com/ are adept at helping you manage B2B clients.
Partnerships with other organisations can expand your own customer base by
piggy backing off theirs. You can also purchase your own sales leads to convert
entirely new customers.

Making bad impressions

Part of any major business is reputation. If you don’t have a good reputation, you’ll find it harder to make new business. Unfortunately, not all of your reputation is down to the services you provide. Word of mouth can be as powerful a detriment to your business as it can be a boost. This is why making great first impressions with potential clients and partners is important. Make sure you know proper business etiquette and don’t neglect any promises made, no matter how small. Protect your reputation to protect your business.

You can’t network right

Of course, part of the benefits of those great impressions goes beyond your customer base. You want to network with other businesses, too. Sharing information, techniques and potentially resources can give your business all kinds of benefits. Use LinkedIn to build better networks online. Join open networks to have a vast array of connections at your fingertips. Find people who can offer you something and have something in mind to offer them. Make sure any exchange is equal and fair. You don’t want a reputation for doing little heavy lifting on your end.

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Photo credit: Charles LeBlanc

You’re not getting enough out of your customers

We know, it can seem like asking a bit much to expect your customers to do more than buy your product or services. Normally, you’re trying to have them expend as little effort as possible. But,  http://copyblogger.com/ states that testimonials are a powerful tool indeed. Find customers that are willing to share their opinion. Normally, this means a lot, since people like to be heard. Use their testimonials and have them become advocates for your company. This can be a better form of marketing than anything you produce alone.

You don’t know how to get in touch with your customer base

You probably already know that social media is just about the best method of reaching people online. It’s revolutionised marketing for all kinds of businesses. But revolutions are rarely free of mess. There are all kinds of social media platforms, so deciding which ones to use can be tricky at the least. Which platforms do you use? Think about which your target demographic is most likely to use and the benefits of your product. Visually appealing things like food and fashion brands should use Instagram, for example. Everyone should use Twitter.

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Photo credit: Jason Howie

Your social media messaging isn’t working

Don’t worry about having a bad start to your social media campaign. Online communities usually take time to build. You want a steady trickle, realistically. Sure, you might get a sudden deluge of followers, but don’t count on it. Don’t be afraid to approach it like a beginner even if you’re in the middle of a campaign.

It’s too much work!

Running a business single-handedly is never an easy thing to do. Especially if things start to pick up and grow. You will probably need employees at some point. But that doesn’t mean you have to abandon the home set-up and spend tons on a premises. Remote workers are growing more and more common. They can be a lot less of a hassle to manage, too. When you’re hiring remote, make sure you use a lengthy trial period just to make sure they’re handling all the work you set without issue.

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By Carissa Rogers (http://www.flickr.com/photos/goodncrazy/6104867657) [CC BY 2.0], via Wikimedia Commons

Your family is getting in the way

If you’re running a business from home, why not use all the assets you have at your disposal? We’re talking about your family. http://theartofsimple.net/ has a few good ideas on using your family to make your home business a family business. Use their strengths to compliment yours. Make sure they understand what time is business time and personal time so they’re not getting in your way. Ask them to help you with organisational stuff. Your family should be supportive of your business ventures, so use that support.

You can’t stand out

Crafting an identity online is not an easy thing. There are thousands of companies vying for attention, so how do you stand out? Branding is the key. You need to design a brand that is strong and simple. Condense what you think of your business down to three key words. What do you want your customers associating with your business? Ensure you take it into account in every step of your communication and visual design.

You’re being treated like a lesser business

The truth is that size matters when it comes to business. There’s a little bit of a stigma against home business owners because they haven’t reached the prestigious sizes of others. As http://marketingdonut.co.uk/ recommends, the key is to act like a bigger business. A better website and a better name can make you seem much bigger than you are in reality. If people believe there is more space and more people behind your work, they’re likely to treat your set-up more seriously.

How to run a spa or hair salon

Is it your dream to own and run a spa or hair salon? Are you about to take that first step? Well, here’s a guide that will talk you through some of the key stages.

Choose a Good Location

The location of your business’s premises could have a big say in how successful it is. It’s all about getting the balance right between a location that will allow for passing trade and a location that is affordable for you. Many of the very best locations will not be suitable for you because the rental costs will be too high for a small startup to be able to pay. But, at the same time, you don’t want to be tucked away down an alley that no one will be able to see or find.

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Design the Exterior to Pull People In

As I mentioned above, passing trade is important when you run a spa or hair salon. And if you’re going to attract people into your business off the street, you will have to make it look the part. It should be inviting, and it should look professional. If it looks dirty or the kind of place where the service if poor, people simply won’t want to come inside. Create a sign that will go above the door, and keep the window clear. People are more likely to come inside if they can see through the window.

Hire Carefully to Begin With

You will, of course, need to hire people to work for your business. If you are hiring people who are going to be dealing directly with customers and carrying out procedures, they need to be skilled. They should have the right qualifications or professional experience. It’s important to carry out these background checks before you formally offer them the job. You should also hire a small number of staff members to begin with. When you start a business, you don’t want to spend too much on labor costs right away.

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photo credit

Organise Bookings

Running a spa or salon means having to deal with books and appointments. To start with, you’re going to need someone who can answer the phone and register these bookings when customers call. You can then store the booking and appointment schedule in a computer system. You will then have to rely on the customer showing up at the right time. To make sure that this happens, you should make use of the best appointment reminder service you can find. It will prevent any disastrous clashes.

Promote It

When your business is new on the scene, you are put at an instant disadvantage. It’s important to remember this. You can’t expect to instantly steal clients away from your rivals. This only happens when you promote the business and give people a taste of what you have to offer. When you are promoting the business and putting together the advertising campaign, focus on what makes you different. What are you doing that the other businesses out there are not offering? If you can answer that, you’ll be off to a good start.

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Tips for setting up your home office

Setting up your own office at home needn’t be expensive or difficult. Here are some tips for getting started.

Furniture

Unless you’re lucky enough to have a study of your own, your space has to be dual-purpose. You need a comfortable place to work productively that can also be used as a family space. Being able to rearrange furniture helps a lot, for example by using stacking chairs that can be tucked away when you need floor space.

Speaking of furniture, you’re also going to need a comfortable office chair to prevent strain to your back, arms and eyes as well as a desk at the right height.

What storage will you need?

You’ll need some storage space, although the amount you’ll need will depend on the type of business you run. If your business is little more than a laptop, you’ll be able to get away with some shelves for your paperwork or perhaps a filing cabinet. If you run an online store, the chances are you’ll need to store your stock outside your home as it will take up a lot of space. Or you can hand all of your warehousing, packing and shipping over to a fulfillment service. If you’re making handmade crafts, then you’ll need to create more space at home both to do the work itself and store your materials.

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Use technology

The amount of space you need for paperwork can be reduced considerably using technology. Many records can be stored and sent electronically, for example invoices and receipts. You may even find it better to keep your ‘to do’ list online too, using tools like Workflowy or Evernote. Not only does it help keep your desk free of paperwork, the mobile apps mean that you can look at your notes when you’re out and about.

In terms of equipment, a computer is an essential item and if you have an older home machine you need to make sure it’s up to the job. You don’t want to be waiting for hours for it to complete a task! You’ll also need a printer and if you can get one with an integral scanner that will save you space.  With so many documents now stored online, you’ll also need to make sure everything is backed up regularly so that nothing is lost should the worst happen.

Don’t forget the cabling you’ll need to connect all these. Make sure the cables are tucked away to prevent trips and falls. Or even better, go wireless!

…but you’ll still need some papers

Sometimes you’ll need to use a pen and paper, so make sure you have these – as well as other basics like a stapler, paperclips and envelopes – close at hand so you don’t waste time looking for them.

Speaking to clients

Don’t worry, you don’t have to invite clients to meetings in your home unless you want to. Some will be happy to meet you in a local café and for more formal meetings you can find a virtual office to hire by the hour in most towns.

In terms of phones, mobile numbers tend not to be seen as unprofessional as they were a few years ago, so in most cases you won’t necessarily need a landline number just for your business. Smartphones are also very useful for keeping up with social media when you’re on the go.

As you can see, with a little preparation it’s easy to set up your home office!

 

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